Stairlift Repairs
Nationwide Stairlift Repairs from the Experts
With a stairlift being vital to home mobility when a stairlift breaks down Multicare can help with our Repair team , We fix any make or model at any age with our trained professionals its vital to keeping everything running smoothly and increasing the longevity of your stairlift. We will aim to get to you as quickly as possible and in most cases fix on the first visit with all our vans stocked with stairlift spares.
Whether you bought your stairlift from Multicare or not, you can keep your stairlift in full working order by getting it repaired by our engineers. No matter where you live in the UK, we have a friendly team of stairlift experts with over 35 years’ experience in maintenance and servicing across a range of different models and brands.
Regular servicing by qualified professionals is the best way to prevent issues or faults occurring and to make sure it continues working smoothly when you need it most. We therefore offer detailed servicing nationwide for straight, curved, narrow and heavy-duty stairlifts.
Even if you purchased your home mobility solution elsewhere and don’t have a warranty, at Multicare Mobility we are still happy to provide comprehensive repairs and servicing across the UK to ensure your safety and comfort in your own home. Simply give us a call to learn more about our repair and servicing options.
Stannah, Acorn and Handicare Stairlift Repairs
Every Multicare engineer is experienced and fully-qualified to carry out works on a wide range stairlift models, including models we stock as well as other popular stairlifts.
The models we can repair include Handicare, Acorn Brooks, Stannah, Access BDD, Platinum, Oto Air and Bruno. With access to hundreds of spare parts and technicians available across the UK, we can have an engineer with you on the very same day, where available. It means you won’t be left with a malfunctioning stairlift.
Stairlift Repairs Frequently Asked Questions
How quickly can you repair my stairlift?
How quickly can you repair my stairlift?
At Multicare we aim to have your stairlift working again as soon as possible, usually within 24 hours. If you’ve bought your stairlift from us, you might be covered by a maintenance plan or manufacturer’s warranty; but even if you didn’t, we can repair your stairlift with a call out charge.
Why isn’t my stairlift moving?
Why isn’t my stairlift moving?
Your stairlift might be stopping for a number of reasons. First, check for any obstructions that might be getting in the way of your stairlift’s movement. If there’s nothing in the way, it could be down to the rail, which needs to be clean, dry and not over-lubricated. Only attempt to clean the rail with a damp cloth if it is safe for you to do so. If you aren’t able to resolve this issue, it’s recommended that you contact a stairlift engineer.
How much does it cost to repair a stairlift?
How much does it cost to repair a stairlift?
Stairlift repairs will usually be covered in your maintenance contract which is included when you buy a new stairlift. Extended warranties are also available from the stairlift manufacturers upon request. However, if you don’t have either, a call out charge will be applicable, which can depend on a number of factors, including the exact problem you’re having with your stairlift.
How often should a stairlift be serviced?
How often should a stairlift be serviced?
In order to keep a stairlift in optimum condition, it should be serviced once a year. Our fixed cost service plans are carried out by our qualified stairlift engineers, who ensure every aspect of your stairlift is performing correctly and safely.
Do you repair stairlifts from all manufacturers?
Do you repair stairlifts from all manufacturers?
Yes. Our expert team services a wide range of models, including Handicare, Acorn Brooks, Access BDD, Platinum, and Bruno.
What should I do if my stairlift stops mid-journey?
What should I do if my stairlift stops mid-journey?
If your stairlift stops unexpectedly, first ensure the footrest or seat isn’t blocked. If that’s clear, check for rail obstructions. If the issue persists, contact us immediately, and we’ll prioritise your safety and get someone out as soon as possible.
Is emergency breakdown support available?
Is emergency breakdown support available?
Yes, Multicare offers prompt breakdown support nationwide. If your stairlift fails unexpectedly, contact us and we’ll do our best to attend on the same or next day, depending on your location.
Do you offer aftercare once repairs are complete?
Do you offer aftercare once repairs are complete?
Absolutely. After each repair, we’ll arrange any necessary follow-up visits, parts replacements, or checks to ensure your stairlift runs safely and smoothly long-term.
Can I book a repair and service visit together?
Can I book a repair and service visit together?
Yes! It’s often more convenient to combine the two. If additional repairs are needed beyond a service visit, our engineer can complete them during the same appointment, where possible.
What should I have ready before the engineer’s visit?
What should I have ready before the engineer’s visit?
Please clear access to the stairlift and ensure there's sufficient lighting. If you know the brand and model of your stairlift, having those details ready can help us diagnose the problem faster.
Professional Stairlift Servicing
Prevent future breakages and keep your stairlift working for longer with regular servicing from our team of friendly, experienced engineers. Get in touch with us or visit our Servicing page to find out more.