Servicing
Nationwide Stairlift Servicing from the Experts
With a stairlift being vital to home mobility between floors, regular stairlift servicing by trained professionals is vital to keeping everything running smoothly and increasing the longevity of your stairlift.
Whether you bought your stairlift from Multicare Mobility or not, you can keep your stairlift in full working order by getting it serviced by our engineers. No matter where you live in the UK, we have a friendly team of stairlift experts with over 35 years’ experience in maintenance and servicing across a range of different models and brands.
Regular servicing by qualified professionals is the best way to prevent issues or faults occurring and to make sure it continues working smoothly when you need it most. We therefore offer detailed servicing nationwide for straight, curved, narrow and heavy-duty stairlifts.
Even if you purchased your home mobility solution elsewhere and don’t have a warranty, at Multicare Mobility we are still happy to provide comprehensive servicing across the UK to ensure your safety and comfort in your own home. Simply give us a call to learn more about our servicing options.
Regular Stairlift Servicing & Maintenance Plans
Regular services will ensure your stairlift is operating at an optimal level all year round. Our fixed cost service plans are carried out by our qualified stairlift engineers, who ensure every part of your stairlift is performing correctly and safely.
We recommend that your stairlift is serviced at least once a year to ensure that it stays in a good working order and also remains safe to operate. If your stairlift is used regularly, then a more frequent maintenance schedule may be required, and if your stairlift is older then it may also need more regular checks.
To book in a stairlift service, or to work out how often your stairlift maintenance should be, contact our expert engineers today.
Stairlift Servicing Frequently Asked Questions
How often should my stairlift be serviced?
How often should my stairlift be serviced?
For optimal safety and performance, we recommend servicing your stairlift at least once a year. If your stairlift is used very frequently, by multiple users, or is an older or reconditioned model, more regular maintenance may be beneficial.
Why is regular stairlift servicing so important?
Why is regular stairlift servicing so important?
Regular servicing helps ensure your stairlift operates safely and reliably, extending its lifespan and preventing costly breakdowns. That's why at Multicare, Our qualified engineers inspect all components, lubricate moving parts, check electrical systems, and test safety features to keep your stairlift in top condition and provide you with peace of mindo
Can Multicare service all types and brands of stairlifts?
Can Multicare service all types and brands of stairlifts?
Yes, our experienced and fully-qualified engineers have over 35 years of experience in stairlift repairs and maintenance. We are equipped to service a wide range of stairlift models, including popular brands like Handicare, Acorn Brooks, Stannah, Access BDD, Platinum, Oto Air, and Bruno, even if you didn't purchase it from us.
How long does a stairlift service appointment typically take?
How long does a stairlift service appointment typically take?
Most servicing appointments are completed within 60 to 90 minutes. This ensures our engineers have enough time to thoroughly inspect the unit, address wear and tear, lubricate parts, and carry out any minor adjustments or fixes needed to keep your stairlift working smoothly.
What does a full service include?
What does a full service include?
A full stairlift service includes a comprehensive safety and performance check. This involves inspecting the rail alignment and condition, testing safety sensors and seatbelts, examining battery health and charging functions, and ensuring all controls are precise and responsive.
Can I combine servicing and repairs in a single visit?
Can I combine servicing and repairs in a single visit?
Yes. Many minor repairs can be addressed during the same visit as your regular service. If more extensive work is needed, our engineer will advise you on the best next steps and can often carry out those repairs during a follow-up call-out.
What happens if my stairlift breaks down between services?
What happens if my stairlift breaks down between services?
We offer prompt breakdown support for unexpected faults, often the same or next day, depending on your location. Our team carries a wide range of spare parts to fix common issues quickly and restore your stairlift’s safety and function.
Do you offer servicing plans or contracts?
Do you offer servicing plans or contracts?
Yes! Multicare provides fixed-cost, annual servicing plans that can be tailored to your usage frequency or model type. These plans include scheduled visits, parts discount allowances, and priority response in case of breakdowns.
Are the batteries checked during servicing?
Are the batteries checked during servicing?
Absolutely. During a standard service, we test your stairlift’s battery performance and charging cycles. If batteries are wearing out or no longer holding a charge effectively, we’ll make an informed replacement recommendation.
Will maintenance affect my stairlift’s warranty?
Will maintenance affect my stairlift’s warranty?
Our professional servicing protects your warranty, as all checks and repairs are conducted by qualified engineers. We’ll also document any work carried out, helping you comply with manufacturer or warranty terms if needed.
Looking for Stairlift Repairs?
Regular servicing significantly reduces the chances of your stairlift breaking down, but it can still happen. For those cases, we offer prompt repairs from our team of experienced engineers. Visit our Repairs page to find out more.