Stairlift questions, answered

Straight answers on stairlift costs, funding, installation, safety and servicing from Multicare Mobility, with over 35 years' experience fitting and repairing stairlifts across the UK.

Not sure which stairlift fits your stairs?

Book a free, no-obligation home survey and we'll measure your staircase and recommend the right model.

Book a free survey

Safety & Usage

Are stairlifts safe to use?

Yes. All stairlifts, new or reconditioned, must meet strict safety standards. Modern stairlifts include seatbelts, obstruction sensors, battery backup, smooth start and stop, swivel seats and locking key switches.

Safety sensors stop the stairlift if something is blocking the stairs, protecting everyone in the home.

When your stairlift is serviced, Multicare's qualified engineers test every safety feature to keep it in top condition.

Read more: Browse all stairlifts

What safety and convenience features should I look for in a stairlift?

Look for a seatbelt, obstruction sensors, battery backup for power cuts, smooth start and stop, a swivel seat for getting off safely at the top of the stairs, and a locking key switch.

Optional extras include:

  • powered swivel seats
  • folding footrests
  • remote controls

On many models, a remote lets you call the stairlift to you, and some come with two remotes for homes with more than one user.

Read more: What makes a stairlift comfortable? Top features explained

Still have a question?

Leave your details and we'll give you a call to talk through your needs, with no pressure or obligation.

Stairlift broken down? Call our 24 hour breakdown line on 07958 335 711.

Ask our team