Used Stairlift vs. New Stairlift: Which is the Right Choice for You?

Deciding whether to invest in a new stairlift or go for a used stairlift can feel like a big decision. Stairlifts are more than just equipment; they’re an essential tool for independence, safety, and comfort at home. At Multicare Mobility, we understand the importance of making the right choice, and we’ve helped hundreds of homeowners across the UK weigh their options carefully. Many families choose used stairlifts as a practical and affordable solution to maintain independence at home.

In this guide, we’ll explore the pros and cons of new vs used stairlifts, factors to consider when buying, and how to make the decision that’s right for your home, lifestyle, and budget. By the end, you’ll have a clear picture of which option best suits your needs. Cost savings are a significant factor when considering used stairlifts.

Why Stairlifts Are Essential

Stairlifts aren’t just conveniences; they’re life-changing. They allow you to move between floors safely, maintain independence, and reduce the risk of falls. When it comes to choosing a stairlift, the right decision can make all the difference in your daily comfort and peace of mind.

Stairlifts can also be customised to meet the specific needs of each user, ensuring both safety and comfort.

Whether you’re considering your first stairlift or replacing an existing one, it’s worth taking the time to understand the differences between new and used options.

Understanding the Difference: New vs Used Stairlift

When we talk about new vs used stairlifts, the key distinction comes down to several factors, such as age, condition, warranty, and price.

New Stairlifts

A new stairlift is exactly that, brand new, straight from the manufacturer. They are often tailored to your staircase, include the latest features, and come with full warranties. Choosing a brand new one over a used or reconditioned stairlift ensures maximum reliability, the latest technology, and comprehensive warranty coverage.

Advantages of a new stairlift:

• Latest safety features and technology

• Full manufacturer warranty

• Customisable to your home (straight or curved stairs)

• Reliable long-term service

• A new model offers the latest technology, full customisation, and peace of mind with a manufacturer's warranty

Considerations:

• Higher upfront cost

• Installation may take longer if customised

Used Stairlifts

A used stairlift is pre-owned, often professionally refurbished, and fully tested for safety. Reconditioned models and second hand stairlifts are also available, offering a cost effective choice for many buyers. They offer a more affordable way to gain independence and mobility without compromising on quality.

A pre owned stairlift or fully reconditioned stairlift undergoes rigorous testing to ensure safety and reliability.

Advantages of a used stairlift:

• Lower cost compared to new models

• Quick installation (many are pre-configured for standard staircases and can often be completed within a few hours)

• Environmentally friendly option, as the lift is reused

• Second hand stairlifts and reconditioned stairlifts provide the same comfort as new models

Considerations:

• May have minor cosmetic wear

• Warranty and servicing might be shorter than new models

• Some custom features may be unavailable

• Second hand stairlifts and reconditioned models are thoroughly inspected and tested before being sold

By understanding these differences, you can begin to weigh which option suits your home and budget.

Key Factors to Consider When Choosing

To decide whether to buy a stairlift UK new or used, it’s important to consider a few key factors:

New stairlifts typically involve a higher cost compared to used or reconditioned options, due to advanced technology, reliability, and warranty coverage.

1. Staircase Type

A straight stairlift is ideal for straight staircases and is often available as a reconditioned straight stairlift, providing a cost-effective and reliable solution. In contrast, curved staircases typically require custom solutions, such as a curved stairlift with a tailored rail.

2. Frequency of Use

If the stairlift will be used multiple times a day, a new stairlift with a full warranty might be preferable for long-term reliability. For occasional use, a well-maintained used stairlift is often sufficient.

3. Budget

Cost is a major factor. For those on a tight budget, used or reconditioned stairlifts are a practical solution that allows you to save money while still meeting your needs. New stairlifts are more expensive but come with peace of mind and warranty coverage. Used stairlifts offer a cost-effective alternative without sacrificing safety if purchased from a reputable company.

4. Safety Features

Check that the stairlift has essential safety features:

• Seatbelt and armrests

• Smooth start/stop

• Obstruction sensors

• Swivel seat for easy access

• Easy to use controls for safe and intuitive operation

Both new and professionally refurbished used stairlifts from Multicare Mobility meet these safety standards.

5. Installation and Support

Professional installation is critical. The installation process begins with a technical survey to determine the correct stairlift fit, ensuring the stairlift is compatible with your staircase and installed efficiently, typically on the stairs rather than the wall. Professional stairlift installation by qualified engineers guarantees safety and optimal performance. Multicare Mobility ensures every stairlift, new or used, is installed safely by trained engineers and comes with ongoing support.

Benefits of Choosing a New Stairlift

For many homeowners, the advantages of a new stairlift make it an appealing choice. Choosing a brand new stairlift ensures you benefit from the latest technology, maximum reliability, and full warranty coverage. These include:

• Custom fit: Tailored to your exact staircase, ensuring comfort and efficiency.

• Latest technology: Modern features like powered swivel seats, automatic folding rails, and smoother operation.

• Peace of mind: Full warranty and manufacturer support.

• Longevity: New models often last longer before needing servicing or replacement.

If you have a unique staircase or want the latest features, a new stairlift can be a long-term investment in safety and convenience.

Benefits of Choosing a Used Stairlift

Buying a used stairlift can be a smart, budget-friendly option, especially for standard staircases. Benefits include:

• Lower cost: Often significantly cheaper than buying new.

• Faster availability: Pre-owned models can be installed quickly.

• Environmentally friendly: Reusing a stairlift reduces waste.

• Reliable quality: Professionally refurbished stairlifts are fully tested for safety and performance.

Second hand and reconditioned stairlifts are carefully refurbished to the same level of quality and safety as new models, ensuring peace of mind for users.

A reconditioned or second hand stair lift offers many of the same benefits as a new one, including reliability, safety, and cost savings.

A used stairlift from a trusted company like Multicare Mobility comes with safety checks, servicing, and a limited warranty, so you’re not compromising on reliability.

How to Buy a Stairlift UK: Tips for Success

Whether new or used, buying a stairlift is a big decision. Here are some tips to make sure you get the best outcome:

1. Get a professional assessment of your staircase: This ensures the lift fits perfectly and operates safely.

2. Compare new and used options: Evaluate features, warranties, and cost.

3. Check service history: For used lifts, make sure it has been properly maintained and refurbished.

4. Ask about warranties: Even used stairlifts should come with a guarantee for peace of mind.

5. Choose a reputable supplier: Multicare Mobility has over 35 years of experience, ensuring safe, reliable stairlifts every time.

Reputable stairlift companies offer a range of services, including flexible payment options, so you can pay in a way that suits your needs. It’s important to choose a stairlift company that provides ongoing support and maintenance for continued safety and peace of mind.

Types of Stairlifts We Offer

We offer a wide range of options to suit every home and staircase. For users who require easy-to-use, hand-held controls, we provide hand stairlifts and hand stairlift options designed with ergonomic features and additional safety for those with limited hand mobility. Many models also come equipped with remote controls, allowing users to conveniently call or send the stairlift between levels for enhanced safety and accessibility:

Straight Stairlifts

Ideal for standard staircases. Easy to install, reliable, and cost-effective. A reconditioned straight stairlift is also available as a cost-effective and reliable solution for improving accessibility.

Features:

• Smooth start and stop

• Compact foldable seat

• Battery backup for power cuts

• Safe and easy to use

Curved Stairlifts

Custom-made for staircases with bends, curves, or landings.

Features:

• Tailored rail to fit your home

• Smooth and quiet ride

• Safety sensors for obstacles

• Ergonomic seating

Outdoor Stairlifts

Designed to withstand weather conditions for exterior staircases.

Features:

• Weather-resistant components

• Easy to operate

• Durable and safe in all conditions

Heavy-Duty Stairlifts

For larger users, designed for strength and comfort.

Features:

• Reinforced seat and rail

• High weight capacity

• Smooth, stable ride

Narrow Stairlifts

Perfect for tight staircases with limited space.

Features:

• Slim rail design

• Foldable seat and footrest

• Safe and comfortable operation

Brands We Offer

We work with some of the most trusted stairlift brands, ensuring quality and reliability:

• Platinum: Customisable and smooth ride for all staircases.

• Handicare: Compact design, ideal for narrow stairs.

• Access BDD: Ergonomic seating and quiet operation.

• Acorn: Fast installation and battery operation.

• Brooks: Durable and simple to use.

• Bruno: Premium build with ergonomic comfort.

Choosing a trusted brand ensures safety, performance, and longevity.

Cost Considerations

While new stairlifts are more expensive, the long-term benefits often justify the investment. Used stairlifts offer a lower-cost alternative without compromising on safety if sourced responsibly.

Prices for used and reconditioned stairlifts are typically lower than new models, but resale value can vary depending on the model, age, and condition of the stairlift.

Stairlift grants and the Disabled Facilities Grant may be available to help cover the cost of purchasing or installing a stairlift.

For exact pricing, it’s best to contact us. We can provide a personalised quote based on your staircase, lift type, and preferred brand.

Making the Right Choice

Ultimately, the choice between a new vs used stairlift comes down to:

• Your staircase type and home layout

• Your budget and funding options

• Desired features and longevity

• Peace of mind and warranty requirements

A common misconception is that used stairlifts are less safe or reliable than new ones, but when purchased from a reputable provider, they can offer the same level of safety and dependability.

Both options provide safety, independence, and improved mobility; it’s about finding the best fit for you.

Why Choose Multicare Mobility

We have over 35 years of experience in mobility solutions across the UK. When you choose us, you benefit from:

• Expert advice on new and used stairlifts

• Professional installation and removal

• Comprehensive servicing and support

• A range of brands and models to suit every home and budget

All our stairlifts undergo regular safety inspections and must pass strict stairlift passes before installation, ensuring the highest standards of safety and reliability.

With our guidance, you can confidently decide whether a new or used stairlift is the right solution for you.

Next Steps: Buy with Confidence

Choosing a stairlift doesn’t have to be stressful. Whether you opt for a new or used stairlift, we’ll guide you every step of the way.

• Contact us for a free consultation

• Get a personalised quote for your home

• Arrange safe installation by our trained engineers

• Enjoy renewed independence and mobility

Opting for a reconditioned stairlift gives a new lease of life to quality equipment, making it an environmentally friendly choice.

Contact us or explore our full range of stairlifts to find the perfect one for your needs.