Stairlift survey

Survey

One of our friendly and specially trained stairlift consultants will survey your staircase for you, there is no need for you to worry about any aspect of this. They will advise you of any adjustments required to fit your stairlift (for example the moving of a cupboard) and which would be the idealt side of your staircase to fit your new stairlift.

it is important that your staircase is measured accurately to ensure your track, for your new stairlift, is the best possible fit for you and your staircase. Most home visit staircase surveys are quick and easy to perform. If your staircase is more complex with intermediate landings, fan stairs or a spiral for example, the survey will be conducted quickly using our eSurvey system. Our curved stairlift tracks (see Minivator 2000) are designed to suit your individual staircase.

User Assessment

During this assessment some measurements may be taken to ensure the stairlift chosen is suitable for you. There will also be some simple questions to see which would be the best side to place the controls, what sort of seat belt would best suit the user/s and to ascertain which features would be required now and in the future. As part of our commitment to customer service our trained stairlift consultant will wish to conduct a User Assessment at the same time as conducting the Staircase Survey in order to minimise disruption to you. The assessment is non-intrusive and whilst it is preferable that this is conducted in advance the non-availability of the user will not prevent the supply of a stairlift as long as someone will undertake to provide the information on the user’s behalf.

Multicare stairlifts are designed to cater for a wide range of abilities and carry a series of adjustments (e.g. seat height) that can be performed during installation to tailor the stairlift to suit the user as required.