A helping hand every step of the way to your new stairlift
One of our friendly and specially trained stairlift consultants will survey your staircase for you, there is no need to worry about any aspect of this, they will advise you if any adjustments to your home are required to enable us to fit your stairlift (eg. The moving of a telephone table or a cabinet ) they will also advise which side of your staircase would be the best to fit your stairlift on.
When fitting a curved rail stairlift it is important that your staircase is measured accurately to ensure the track for your stairlift is the best possible fit, this helps to maximise the space available for other staircase users, most staircase surveys are quick and straightforward.
If your staircase is a little more complex with a intermediate landing, fan stairs or even spiral stairs, the survey will be conducted quickly using our eSurvey system. Our curved stairlift tracks are designed to suit your individual staircase.
During this assessment some measurements may be taken to ensure the stairlift chosen is suitable for you. There will also be some simple questions to see which would be the best side to place the controls, what sort of seat belt would suit the users dexterity and to ascertain if any powered features may be required now or in the future.
Multicare will try to cater for a wide range of abilities and will carry out a series of adjustments to maximise the users comfort when using the stairlift. Some of the more individual adjustments (e.g. seat height) can be carried out during installation to tailor the stairlift to the user as required.