Sales and Installation

Here at Multicare our trained consultants are always on hand to help you to assess your stairlift needs, we are here to discuss your requirements and will see your enquiry though from start to completion.

Over the phone quotation

Experience shows us that some customers are nervous about dealing with someone initially on the phone, you may be concerned that the person on the other end of the phone line will be the pushy salesman our industry is sadly known for.

Multicare try to be different, we’re always happy to provide details of all our stairlifts and discuss your needs over the phone, and through our experience can very often give you a accurate cost over the phone.

By talking to our friendly team this allows you, our customer the time to build confidence in us and build knowledge of our stairlifts.

Home Staircase Survey

If you decide a stairlift is right for you then one of our consultants may need to come to your home, where he will measure your stairs and talk in detail about which stairlift would suit you best.

Our consultants are fully trained and will able to answer any questions which you may have and then give you a fixed quotation for the supply and installation of your stairlift.

Most staircase surveys are quick and easy to perform.  If your staircase is more complex with intermediate landings, fan stairs or a spiral for example, the surveys can be conducted quickly and accurately with Multicare’s eSurvey system.

Design and installation

Following your on site survey your lift will be prepared ready for installation. You will be contacted by our installation manager a few days before installation to arrange a suitable day for installation

Our trained installation team will then install your stairlift usually within the day and will fully demonstarate it’s use to you, we will also leave you a user manual which shows the step-by-step on how to use of the stairlift.

Our installers will leave your home as they find it even clean the stairs and remove any packaging.

Quote without a visit: Call us on 0800 833 439