Sales and installation

here at Multicare our trained consultants are always on hand to assess your needs, discuss any requirements and will personally see your enquiry though to the end,

Over the phone quotation

Experience shows us that most customers are nervous about dealing with someone initially, You may be concerned that on the other end of the line will be the pushy salesman our industry is well known for . Multicare are different, we’re always happy to provide details of all our stairlifts and mobility products over the phone,and talking to our friendly sales team allows customers time to build confidence in us and research our products.

Home Staircase Survey

If you decide a stairlift is right for you then one of our sales team will come to your home, measure your stairs and talk about what stairlift would suit you best.
Our consultants are trained to answer any questions you may have.
The consultant will then give you a fixed written quotation for the whole job. There’s no obligation on you whatsoever after this.
Most staircase surveys are quick and easy to perform.
If your staircase is more complex with intermediate landings, fan stairs or a spiral for example, the surveys can be conducted quickly and accurately with Multicare’s eSurvey system.
As part of our commitment to customer service, our trained stairlift consultant will wish to conduct a User Agreement at the same time as conducting the Staircase Survey

Design and installation

Our trained installation team will install your stairlift with no mess or fuss and within one day at a time to suit you.
Our technicians will leave your property exactly as they find it and clean up after themselves.
They will also Test your stairlift and will explain to you how to use it clearly.
We will aslo give you a manual which shows step-by-step how to use the stairlift.